|
|
Important Updates
This page is where you will find any important updates or notices that Granny needs to let you know about. Make sure to check this page whenever you visit and BEFORE every order you place
03/03/08 An additional customer service info request email is available
12/30/07 Current order processing time is approx. 12-14 WORKING DAYS (M-F)
11/12/07 A reminder of the September 25th update below, all orders placed after 11/1 will not ship until after the holiday season
10/15/07 Anyone that has orders pending for Snowmen or Scarecrow Buckets the buckets pictured are no longer available and they will be shipped in a rusty bucket with a handle. Also please be advised Barn Star Buckets are no longer available.
Effective 10/2/07 With the increase in orders for the Holiday Season all orders will be processed in 20-22 Working Days.
September 25, 2007 To Our Valued Customers:
The 2007 Holiday Season is quickly approaching and Granny's wants all of our Customers to receive their Orders. Effective NOV. 1, 2007 we will NO longer take orders for the Holiday Season, but will take Holiday Orders with a Ship Date Until NOV. 30, 2007.
(EX. You place your order now but do not
want it shipped
until Nov. 15, 2007)
So check your Shelves and get your orders in
EARLY to be
assured of delivery.
All the Elves at Granny's
.
September 25, 2007
Effective immediately we will no longer
accept any Changes or Add ons to Existing orders or orders just placed.
If you need to add on, submit a separate order.
With the Busy Holiday Season, changes and
add ons can get missed or Lost and in processing can get very
confusing.
Thanks for your
cooperation,
GKC
September 17, 2007 To our Customers: Due to Insurance Regulations and Provisions recently implemented by our Insurance Company ,effective immediately customer pickup orders will no longer be available. We are sorry for any inconvenience this may cause but it is necessary we comply with these new regulations.
JULY 22 2007 - - NEW FALL FRAGRANCES Fall and winter fragrances now available for ordering!! View the scent descriptions on the scent list page
JUNE 2007 - - NEW LABEL COLOR OPTION To all of our valued Granny's Customers: All of us at Granny's Kountry Candles are constantly looking for new ways to improve our products and their appearance. In an effort to do so, we have recently purchased a new printing system specifically used in commercial labeling. The new label will still have the kraft "color" background that you are used to, however; you will notice a different finish or sheen to the label. These labels are waterproof, scratch-proof, will not fade and after 24 hrs, completely adhere to the labeling surface-making their adhesion "superior". No more torn or turned up corners. You may also notice a slight difference in some of the background graphics due to the coloring system used, but the greatest improvement will be the vivid display of color that is now seen.
We also now offer a white background which is also perfect for the "Country" store. Not only due the country graphics show up more clearly but so does the lettering on the white background.
We hope you enjoy these new labels as much as we do. If there are any questions, please give us a call. We are always happy to hear from you.
|
Home | How to Order | New Scents | All Products | Terms | Private Labeling